At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital marketing sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Join us!

Responsibilities:

Accurately report on the state of the business on a weekly cadence
Accurately forecast the business (quarterly view)
Publish weekly customer success stories that reflect team and program performance
Identify and understand key drivers of over/underperformance and manage agreed responses
Respond with agility to changing business needs
Proactively intervene in performance management issues across the team
Escalate relevant business issues to CNX & LinkedIn Managers in a timely manner
Maintain strong understanding of the Marketing Solutions product portfolio and broader industry landscape to support team performance
Develop and implement best practices and metrics for customer education and onboarding
Align goals and incentives with sales leadership to support the overall health of the business
Identify opportunities to enhance services, systems, tools, and processes
Influence product enhancements by collaborating with marketing, product, and cross‑functional teams
Hybrid position (Only Sofia Based)
Working hours: Mon–Fri, 09:00–18:00

Your profile:

Fluency in English - both written and spoken
Very strong analytical skills
5+ years of work experience in Digital Sales, Learning & Development, Product Adoption, Change Management, Account Management, Customer Training, Business Transformation, or Project Management
2+ years of experience managing and developing a sales team
Experience working against assigned performance targets and driving sustainable growth
Experience motivating, inspiring, and driving teams to achieve sustainable results

What we offer:

Monthly transportation/internet allowance
Bonus for important life events (marriage, birth or adoption of a child, university graduation)
Additional medical plan: health and dental care (fully covered by the employer)
Life insurance
Voluntary Sport Card (Multisport)

Please send us your CV in English.
Only short-listed applicants will be contacted.
All applications will be treated as strictly confidential.

Help us G.R.O.W. Join us!

Team lead with English language

About Concentrix Bulgaria