At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

Duties and Responsibilities:

Serve as the single point of contact for a portfolio of early and mid-stage startups, managing all remote engagements and success plans
Identify and prioritize key internal partners and create strategies to integrate with the startup program ecosystem
Build executive relationships with founders and C-level leaders, understanding their business goals, funding runway, and product roadmaps
Ensure customer engagement and success with high-potential startups by proactively managing their experience with the platform
Ensure startups are efficiently utilizing their allotted credits and program benefits to maximize their growth potential
Accelerate customer product adoption through well-developed virtual engagements, partnering with engineers, product teams, and the extended sales team
Manage the complete lifecycle of customer engagements, including operational strategy and ongoing relationship management via digital channels
Manage and escalate critical issues (billing, support, security) internally to ensure a swift resolution that maintains customer trust
Identify areas to help streamline and improve program processes – recommend strategic improvements to management
Provide consistent follow-up on opportunities or inquiries while handling objections to help retain customers in a competitive market
Work with multiple stakeholders, building effective relationships with decision-makers at all levels across the startup landscape
The working hours for this role are M/F from 09:00am till 18:00pm (remote) – possible move to Hybrid in the future

Qualifications:

Fluency in both English and Arabic – both written and spoken
2+ years of IaaS or SaaS sales experience with a demonstrated interest in and curiosity about new technologies
Competency in Cloud technology, and the ability to articulate a clear value proposition to technical and non-technical founders
Prior success in achievement of individual and/or team sales quota/goals or defined OKRs
Excellent communication skills and the ability to influence stakeholders both internally and externally
Ability to thrive in a fast-paced, ambiguous environment and a willingness to test and iterate different engagement methods
Advanced problem-solving skills and the ability to manage multiple priorities effectively
Excellent knowledge of MS Office and Google Workspace programs
Prior experience working with Microsoft Dynamics, Salesforce or similar CRM required

What we offer:
Mentoring, training, and career development programs
Happiness programs and internal social events
Additional medical plan: health and dental care (fully covered by the employer)
Voluntary Sport Card (Multisport)
Monthly food allowance
Birthday Time Off
Volunteer Time Off

Please send us your CV in English.

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential.

Help us G.R.O.W. Join us!

Senior Technical Sales Specialist with Arabic language

About Concentrix Bulgaria