Get ready to level up your career and join a team that's at the forefront of innovation! We're on the hunt for a Microsoft Support Advisor who’s as passionate about tech as we are!

If you speak French and English, and love diving into the world of technology, our vibrant crew in Sofia, Bulgaria is waiting for you!

Here at Concentrix, we don’t just support big names—we ignite their success, and you’ll be part of a thrilling journey helping globally recognized brands shine!

What’s the Role?

Be the tech Guru: Assist business clients by addressing their technical queries and resolving issues through our efficient ticketing system!
Dive deep into Tech: Dig deep into device performance problems and provide tailored solutions. Who doesn't love a good tech mystery to solve?
Collaborate for success: Join forces with our talented crew to ensure our clients don’t just get support—they get exceptional service! Collaboration is key, and together, we’ll ensure everyone leaves with a smile.

You may be the perfect fit if:

You effortlessly switch between French and English—bonus points if you do it with flair!
You live and breathe technology! Whether it’s the latest gadgets or emerging IT trends, you’re always in the know.
You have a gift for breaking down complex tech jargon into simple, relatable terms. You make even the toughest topics easy to understand!
You thrive in a fast-paced environment and are eager to soak up new skills and knowledge. You’re ready to take on challenges and grow like never before!

What can you expect from us:

Fulltime role with standard working hours Monday – Friday from 9:00-19:30
Competitive salary with monthly performance-based bonuses
Convenient office location, close to bus stations and the metro
Comprehensive initial training and onboarding (fully paid by us)
Continuous training and upskilling programs through Concentrix University
Professional Development and Career Navigation programs to map out the steps in your desired development
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses)
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!

https://apply.concentrix.com/global/en/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&eventScheduleId=670d2f5bf86e661d84e64e0a

We’re looking forward to meeting you!

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Microsoft Support Advisor with French and English

About Concentrix Bulgaria